SQFT Plus Ltd
Terms and Conditions
Last updated: May 2026
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the SQFT+ platform, including all AI-powered property valuation tools, data outputs, reports, and related features (collectively, the "Service") provided by SQFT Plus Ltd ("SQFT+", "we", "us", or "our").
By creating an account or using the Service, you ("you" or "your") agree to be bound by these Terms. If you do not agree, you must not use the Service.
If you are a consumer based in the United Kingdom, you have additional rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation. Nothing in these Terms affects those rights.
2. Who We Are
SQFT Plus Ltd is a company registered in England and Wales. Our platform is accessible at sqftplus.ai.
For any questions, you can contact us at hello@sqftplus.ai.
3. Eligibility
3.1 You must be at least 18 years old to use the Service.
3.2 By using the Service, you confirm that the information you provide during registration is accurate and up to date.
3.3 You are responsible for keeping your account credentials secure. Please contact us immediately at hello@sqftplus.ai if you believe your account has been compromised.
4. What SQFT+ Does
SQFT+ uses artificial intelligence to generate indicative property valuations based on publicly available data and our proprietary models. The Service is designed to give you a quick, data-driven estimate of a property's value to help inform your thinking.
Please read clause 6 carefully. Our valuations are not formal appraisals and should not be the sole basis for any major financial decision.
5. Your Account and Subscription
5.1 Some features of the Service are available free of charge. Access to premium features requires a paid subscription.
5.2 Subscription fees are billed in advance on a monthly or annual basis, as selected at sign-up.
5.3 All prices shown on the Platform are inclusive of VAT where applicable.
5.4 You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period and you will retain access until that date.
5.5 Right to cancel (consumers). If you are a UK consumer, you have the right to cancel within 14 days of purchasing a subscription without giving a reason (your "cooling-off period"). To exercise this right, contact us at hello@sqftplus.ai. Please note that if you have already used the Service during the cooling-off period, we may charge you for the portion of the service already provided.
5.6 We may update our pricing. We will give you at least 30 days' notice of any price increase. If you do not wish to continue at the new price, you may cancel before the change takes effect.
6. Valuation Outputs — Important Disclaimer
6.1 Indicative estimates only. All property valuations generated by SQFT+ are AI-derived estimates based on available data. They are not formal valuations, surveys, or professional advice.
6.2 Not a substitute for professional advice. You should not rely on a SQFT+ valuation as the sole basis for buying, selling, or remortgaging a property, or for any other significant financial or legal decision. We strongly recommend obtaining a formal valuation from a qualified RICS-accredited surveyor before proceeding with any property transaction.
6.3 No guarantee of accuracy. Property markets are dynamic and data availability varies. We cannot guarantee that valuations will reflect the actual market value of any property at any given time.
6.4 Your responsibility. You are responsible for how you use the information provided by the Service. SQFT+ accepts no liability for decisions you make based on Valuation Outputs.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to reverse engineer, copy, or extract any part of our AI models or underlying data
- Use automated tools to scrape or bulk-extract data from the Platform
- Submit false, misleading, or fraudulent information
- Use the Service in a way that could harm, disrupt, or overburden the Platform
We reserve the right to suspend or terminate your account if you breach these rules.
8. Your Data and Privacy
8.1 We take your privacy seriously. Our Privacy Policy, available at sqftplus.ai/privacy, explains what data we collect, how we use it, and your rights.
8.2 Any property addresses or information you submit are used to provide the Service and, in anonymised and aggregated form, to improve our models. We do not sell your personal data to third parties.
8.3 You can request deletion of your account and associated personal data at any time by contacting privacy@sqftplus.ai.
9. Intellectual Property
9.1 All content on the Platform, including our AI models, software, design, branding, and data, is owned by SQFT Plus Ltd or its licensors and is protected by intellectual property law.
9.2 You may use Valuation Outputs for your own personal purposes. You must not republish, sell, or commercially exploit them without our prior written consent.
10. Our Liability to You
10.1 We do not exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and any liability that cannot be excluded under the Consumer Rights Act 2015.
10.2 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or negligence. We are not responsible for loss or damage that is not foreseeable.
10.3 We are not liable for any loss arising from your reliance on a Valuation Output for a property transaction or financial decision. See clause 6.
10.4 The Service is provided for personal, non-commercial use. We are not liable for any business loss, lost profits, or commercial damages.
11. Service Availability
11.1 We aim to keep the Service available at all times but cannot guarantee uninterrupted access. We may need to take the Service offline for maintenance or updates, and will try to give advance notice where possible.
11.2 We are not liable for any loss caused by temporary unavailability of the Service.
12. Changes to the Service and These Terms
12.1 We may update or change the Service at any time. We will notify you of any significant changes that affect your use.
12.2 We may update these Terms from time to time. We will notify you by email before any changes take effect. If you do not agree with the updated Terms, you may cancel your subscription before the changes apply. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
13. Termination
13.1 You may stop using the Service and close your account at any time.
13.2 We may suspend or terminate your account if you breach these Terms, with notice where reasonably practicable.
13.3 On termination, your right to access the Service ends. Clauses relating to intellectual property, liability, and governing law survive termination.
14. Complaints
If you have a complaint about the Service, please contact us first at hello@sqftplus.ai and we will do our best to resolve it. If we are unable to resolve your complaint, you may be able to refer it to an alternative dispute resolution scheme — details will be provided at that stage.
15. Governing Law
These Terms are governed by the laws of England and Wales. If you are a consumer, you also benefit from any mandatory protections provided by the law of the country in which you are based. Any disputes shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
16. General
16.1 If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
16.2 Our failure to enforce any right under these Terms does not constitute a waiver of that right.
16.3 These Terms constitute the entire agreement between you and SQFT Plus Ltd regarding your use of the Service.
Questions? Contact us at hello@sqftplus.ai.